Coronavirus (COVID-19) Information

3/25/20 Update

To further combat the spread of COVID-19, Gregg County Judge Bill Stoudt and Longview Mayor Dr. Andy Mack have issued mandatory “Shelter-at-Home” order effective Thursday, March 26^th at 11:59 PM and ending Thursday, April 9^th at 11:59 PM.  Specific details and frequently asked questions about the shelter in place order can be found at https://www.longviewtexas.gov/CivicAlerts.aspx?AID=2562.    

Healthcare appointments are designated as “essential” activities under the shelter in place guidelines, meaning you are allowed to leave home for medical needs.  As such, Longview Orthopedic is open to care for the needs of our community.  We offer same day appointments and welcome walk-ins for all orthopedic, spine and foot & ankle concerns.  Avoid the wait of the emergency department by calling for your same day appointment or stop by either our Longview or Marshall location. 

Longview

Monday - Friday: 8AM - 5 PM

Marshall

Monday - Wednesday: 8AM - 5 PM
Thursday & Friday: 8AM to noon

If you have questions about an existing or new appointment, please contact us by phone or the “Contact Us” form on our website. We will be happy to assist you.

A Note to Our Patients on Our Coronavirus (COVID-19) Preparedness

Dear Longview Orthopedic Patient,

We understand the growing concern surrounding the Coronavirus (COVID-19) across the communities we serve. The health and safety of our patients, physicians, and staff is our top priority. Longview Orthopedic Clinic has been actively preparing its offices, physicians, and employees to identify possible patients with the COVID-19 virus and to prevent transmission to themselves, other patients, and visitors.

Based on current guidance and our own standards and practices, we remain open and ready to provide exceptional patient care experiences.

Patients with Upcoming Appointments

We are permitting only one caregiver to accompany patients to our locations at this time. If you have traveled internationally, traveled on any cruise ship, have been exposed to someone with COVID-19 in the last 14 days, or you are experiencing any of the symptoms listed below, we MUST reschedule your appointment for a future date.

• Fever in the absence of a recent orthopedic surgery
• Fatigue
• Cough
• Shortness of breath

Please call the office and our staff will reschedule your appointment. We will be screening every patient at check in to identify and limit potential exposure to COVID-19 in our clinics.

A Note to Our Higher Risk Patients

As the virus continues to spread, we want to protect and safeguard our most vulnerable patients – the elderly, people with serious chronic medical conditions like heart disease, diabetes, and lung disease. This includes patients with cancer, organ transplant, immune deficiency, and those on some medications that suppress their immune system.

Elderly and higher-risk patients should consider changing any routine, non-urgent visits to a later date.

How is our staff being trained?

Our staff has been trained in infection control practices, standard precautions, and hand hygiene.

How is Longview Orthopedic Clinic monitoring the situation?

As the situation evolves, we are keeping up with and following the recommendations of the Centers for Disease Control (CDC), World Health Organization (WHO), state and local health departments.

How is Longview Orthopedic Clinic preparing for COVID-19?

• Our primary duty is to safeguard the health and wellbeing of our patients and staff by preventing the spread of the infection at our offices.
• We are continuously monitoring, reviewing and improving our response as the situation evolves.
• We are keeping all employees updated with any new recommendations for preventing the spread of COVID-19.
• We are encouraging sick employees to stay home.
• We are increasing awareness of all of our staff to be alert for signs and symptoms of COVID-19.
• Our practices employ proper environmental cleaning techniques.
• We are practicing safe hand hygiene in all of our clinics.
• We are proactively alerting patients who are ill, exposed to COVID-19 or those who have recently visited high-risk countries to reschedule appointments.
• Employees who travel to areas identified by the CDC with a “Level 2-3 Travel Health Notice, as well as any cruise ship trips will be required to voluntarily extend their time away from work by an additional 14 days for home self-monitoring.

COVID-19 Symptoms

Signs and symptoms of COVID-19 may appear 2 to 14 days after exposure and can include:

• Fever
• Fatigue
• Dry Cough
• Shortness of breath

The severity of COVID-19 symptoms can range from very mild to severe. People over the age of 60, and others who have existing medical conditions, such as heart disease, diabetes, and lung disease, may be at higher risk of serious illness. This is similar to what is seen with other respiratory illnesses, such as influenza.

Practice Everyday Prevention

As you touch people, surfaces, and objects throughout the day, you accumulate germs on your hands. You can infect yourself with these germs by touching your eyes, nose or mouth.

Although there is no vaccine available to prevent infection with the new coronavirus, you can take steps to reduce your risk of infection. CDC and WHO recommend following the standard precautions for avoiding respiratory viruses:

• Avoid close contact with people who are sick.
• Avoid touching your eyes, nose, and mouth.
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
• If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
• Always wash hands with soap and water if hands are visibly dirty.
• Avoid sharing dishes, glasses, bedding and other household items if you’re sick.
• Clean and disinfect surfaces you often touch. Stay home from work, school, and public areas if you’re sick.

We will update this information as new details become available.

If you have specific questions or concerns about a new or upcoming appointment you have with us, please reach out to our Medical Assistant Line at 903-758-2746 option 4.

Sincerely,
Longview Orthopedic Clinic

Useful Links

• www.cdc.gov
• www.who.int